What needed to improve
The site needed consistent image proportions, clearer service descriptions, dependable navigation and a more useful enquiry journey. We also needed to separate fictional design studies from evidence of work actually implemented.
What we changed
We supplied responsive image variants, refined page layouts and clarified service scope, handover and support responsibilities. Header and footer navigation now include Contact. The administrator login and enquiry notification use BrandDigital styling, while the notification retains a plain text alternative and the sender’s Reply To address.
Enquiry handling and case study administration were moved into a separate Core plugin so those functions do not depend solely on the active theme. The theme retains compatibility code; this was an incremental separation, not a complete architecture rewrite.